Yesterday I received an email form the Google Search Quality Team with the following warning: I hope someone here can give me some sort of direction of how to handle this case. I'm running a small online business, and among other tasks I administer five VPS servers with five different hosting providers, but I am not really a professional webmaster. It would appear mailgun fail super hard.My first time posting here. But the real test of a great service is when something goes wrong (either on your side or theirs) and how they deal and resolve that. (That said we have noticed how much quicker SES is in getting the email into the inbox!)Īs always - with all systems, things are always fine when they are working.
We are moving everything over to SES, which is fine - but we had no reason to move from mailgun - its been fine. Having a supplier just disable your account with no support methodology to resolve and zero feedback from them is hardly a good place to put your systems and customers. So this is a warning to all those who need transactional or other emails - be very careful about using Mailgun. We havent heard a single thing from them, all the while our customers are in limbo. there hasnt been any unauthorised sending of information) or anything like that we can see.ģ Days on, our account is still disabled - meaning nothing is getting sent. There was been no compromise on our account (e.g. Well what they actually mean is that they nuke the whole accountįine - I get security, we live it here, so in goes the ticket to explain what this account is used for (and like all our accounts, there is no mass emailing, nor has there been) as per their exact requirements, answering all their questions.
Our account is disabled for a domain in question.
We wake a few days ago that something on our account has been compromised and we need contact support. So that's no mass emails, no newsletters, just things like booking confirmations and so on. We have been a loyal mailgun user for forever - and we are not just a little freebie account - we use them and pay them every month, sending around 50k transactional emails.
0 kommentar(er)
